If you own a Breville Oracle Touch coffee machine, it’s important to familiarize yourself with the error codes it may display. The machine has a black box error log that can be accessed to diagnose faults. Understanding these error codes will help you troubleshoot and resolve any issues that may arise.
Quick Notes- The most common error code is “Err,” indicating a problem with the NTC on the steam wand. This can be resolved by replacing the steam wand.
- Error 23 suggests a failing coffee pump, while Error 26 signifies a steam boiler NTC over temp issue.
- Error 30 may occur due to a grinder motor timing out and can be resolved by cleaning and calibrating the grinder.
- Error 20 indicates a problem with the steam pump or water level probes.
- Error 21 is often associated with a descale attempt and can be resolved by cleaning the probes and flushing the steam boiler.
- The article provides information on entering the advanced menu and troubleshooting error codes ER 12, ER 15, and ER 16.
Common Error Codes and Troubleshooting
The Breville Oracle Touch coffee machine may display several error codes that indicate specific issues with its components. Understanding these error codes and knowing how to troubleshoot them can save you time and frustration. Here, we will delve into the most common error codes encountered with the Breville Oracle Touch coffee machine and offer troubleshooting tips to help you resolve them.
One of the most frequent error codes you may come across is “Err,” which typically indicates a problem with the NTC on the steam wand. To address this issue, it is often necessary to replace the steam wand. By following the manufacturer’s instructions and carefully replacing the faulty component, you can resolve this error code and restore your coffee machine’s functionality.
Aside from the “Err” code, you may also encounter other error codes such as Error 23, which points to a failing coffee pump, or Error 26, which is associated with a steam boiler NTC over-temperature issue. Error 30, on the other hand, is related to the grinder motor timing out and can often be fixed by cleaning and calibrating the grinder. Error 20 usually indicates a problem with the steam pump or water level probes, while Error 21 is commonly triggered during a descale attempt and can be resolved by cleaning the probes and flushing the steam boiler.
Advanced Menu and Troubleshooting Tips for ER 12, ER 15, and ER 16
In addition to these common error codes, it is essential to understand the advanced menu options on the Breville Oracle Touch coffee machine. This menu grants you access to advanced settings and troubleshooting options that can help address specific error codes like ER 12, ER 15, and ER 16. By navigating through these menus and following the provided troubleshooting tips, you can often resolve these error codes and ensure your coffee machine is operating at its best.
| Error Code | Description | Troubleshooting Steps |
|---|---|---|
| ER 12 | Temperature Sensor Fail | – Check connections and ensure sensor is properly installed – Replace sensor if necessary |
| ER 15 | Water Sensor Fail | – Inspect water sensor and connections – Clean or replace sensor if needed |
| ER 16 | Steam Sensor Fail | – Check steam sensor connections – Clean or replace sensor if required |
By understanding the common error codes and troubleshooting steps for the Breville Oracle Touch coffee machine, you can quickly identify and resolve any issues that may arise. Remember to consult the manufacturer’s manual and follow the recommended procedures for your specific model. With proper maintenance and troubleshooting, your coffee machine will continue to deliver the perfect cup of coffee every time.
Error Code “Err” – NTC on Steam Wand
One of the most common error codes users encounter with the Breville Oracle Touch coffee machine is “Err,” indicating a problem with the NTC on the steam wand. The NTC, or Negative Temperature Coefficient, is a sensor that measures the temperature of the steam wand. When this sensor malfunctions, it can trigger the “Err” error code.
To diagnose and resolve this issue, you will need to replace the steam wand. Here are the steps to do so:
- Ensure the coffee machine is turned off and disconnected from the power source.
- Locate the steam wand and the connection point to the machine.
- Using a suitable tool, gently unscrew the steam wand from its connection point.
- Detach the old steam wand and dispose of it properly.
- Take the new steam wand and connect it to the machine, ensuring it is securely fastened.
- Once the new steam wand is in place, reconnect the machine to the power source.
- Turn on the coffee machine and check if the “Err” error code has been resolved.
If the error persists after replacing the steam wand, it is recommended to contact the Breville customer support for further assistance and troubleshooting.
| Error Code | Description |
|---|---|
| Err | NTC on steam wand malfunction |
Other Error Codes and Resolutions
Apart from the “Err” error code, there are several other error codes that may appear on the Breville Oracle Touch coffee machine’s display. These error codes can indicate various issues and require different troubleshooting steps. Here are some common error codes and their resolutions:
- Error 23: This error code indicates a failing coffee pump. To resolve this issue, you can try cleaning the coffee pump and checking for any blockages. If the problem persists, it may be necessary to replace the coffee pump.
- Error 26: Error 26 is associated with a steam boiler NTC over temperature issue. To troubleshoot this, check the temperature sensor on the steam boiler and ensure it is functioning properly. If the sensor is faulty, it may need to be replaced.
- Error 30: This error code is related to the grinder motor timing out. To resolve this, start by cleaning the grinder and ensuring it is properly calibrated. If the problem persists, there may be an issue with the grinder motor that requires further inspection.
- Error 20: Error 20 indicates a problem with the steam pump or water level probes. First, check the steam pump and make sure it is working correctly. If the pump is functioning properly, then inspect the water level probes for any dirt or debris that may be causing the error. Clean the probes and restart the machine.
- Error 21: Error 21 is usually associated with a descale attempt. To resolve this issue, clean the water level probes to remove any build-up or mineral deposits. Additionally, flush the steam boiler to ensure proper water flow and functionality.
It is important to note that these error codes and resolutions serve as a general guide. If you are unsure or unable to resolve the issue, it is recommended to consult the Breville Oracle Touch user manual or reach out to their customer support for further assistance.
| Error Code | Issue | Resolution |
|---|---|---|
| Error 23 | Failing coffee pump | Clean or replace coffee pump |
| Error 26 | Steam boiler NTC over temperature | Check temperature sensor, replace if necessary |
| Error 30 | Grinder motor timing out | Clean and calibrate grinder, check motor function |
| Error 20 | Problem with steam pump or water level probes | Check steam pump, clean water level probes |
| Error 21 | Descale attempt | Clean water level probes, flush steam boiler |
By understanding these error codes and their resolutions, you can effectively troubleshoot issues with your Breville Oracle Touch coffee machine and ensure its optimal performance. Remember to always refer to the user manual or seek professional assistance if needed.
Advanced Menu and Troubleshooting Tips for ER 12, ER 15, and ER 16
If you encounter error codes ER 12, ER 15, or ER 16 on your Breville Oracle Touch coffee machine, there are advanced menu options and troubleshooting steps you can follow to resolve these issues.
Advanced Menu Options:
- To access the advanced menu, press and hold the ‘1 CUP’ button while turning on the machine.
- Using the ‘1 CUP’ button, scroll through the menu options until you reach the desired setting.
- Once you’ve selected the setting, press and hold the ‘1 CUP’ button to save the changes.
Troubleshooting Tips for ER 12, ER 15, and ER 16:
If you encounter error code ER 12, it means there is a problem with the water temperature sensor. Try the following troubleshooting steps:
- Ensure that the water tank is properly filled and seated in the machine.
- Check if the water tank sensor is clean and free from any debris or blockage.
- If the issue persists, contact Breville customer support for further assistance.
If you see error code ER 15 on your Breville Oracle Touch, it indicates a problem with the coffee thermoblock temperature. Here’s what you can do:
- Make sure the coffee thermoblock is clean and not clogged with coffee grounds.
- Check if the thermoblock connector is securely attached to the machine.
- If the problem persists, contact Breville customer support for further guidance.
Error code ER 16 relates to an issue with the steam thermoblock temperature. Follow these steps to troubleshoot:
- Ensure that the steam thermoblock is clean and free from any obstructions.
- Check if the thermoblock connector is tightly connected to the machine.
- If the error code continues to appear, reach out to Breville customer support for professional assistance.
| Error Code | Cause | Troubleshooting Steps |
|---|---|---|
| ER 12 | Water temperature sensor issue | Check water tank, clean sensor, contact support if necessary |
| ER 15 | Coffee thermoblock temperature problem | Clean thermoblock, ensure secure connection, seek assistance if needed |
| ER 16 | Steam thermoblock temperature issue | Clean thermoblock, check connection, contact support if error persists |
Can Incorrect Grind Settings on the Breville Oracle Touch Cause Error Codes to Appear?
Yes, incorrect grind settings on the Breville Oracle Touch can lead to error codes. To avoid this, it is crucial to determine the best grind settings for breville oracle touch. Proper calibration ensures that the machine functions optimally, preventing error codes and allowing for a smooth coffee-making experience.
Conclusion
Being familiar with the Breville Oracle Touch coffee machine error codes and their resolutions can help ensure uninterrupted brewing and optimal performance. The black box error log of the machine provides valuable insights into diagnosing faults and troubleshooting common issues.
The most frequently encountered error code is “Err”, which indicates a problem with the NTC on the steam wand. To resolve this issue, it is necessary to replace the steam wand. Additionally, Error 23 suggests a failing coffee pump, while Error 26 is associated with a steam boiler NTC over temp problem. Understanding these error codes allows you to take prompt action and address the specific issues.
Other error codes, such as Error 30, may be resolved by cleaning and calibrating the grinder motor. Error 20 indicates a problem with the steam pump or water level probes, and Error 21 is often linked to a descale attempt, which can be resolved by cleaning the probes and flushing the steam boiler.
For users interested in advanced features, accessing the machine’s advanced menu provides additional options for troubleshooting. This menu can be particularly useful in resolving specific error codes like ER 12, ER 15, and ER 16.
By understanding the Breville Oracle Touch coffee machine error codes and following the appropriate resolutions, you can maintain the machine’s performance and continue to enjoy delicious brewed coffee without interruption. Regular maintenance and troubleshooting are essential to maximize the longevity and efficiency of your coffee machine.
FAQ
Q: What are the most common error codes for the Breville Oracle Touch coffee machine?
A: The most common error codes are “Err,” Error 23, Error 26, Error 30, Error 20, and Error 21.
Q: What does the “Err” error code indicate?
A: The “Err” error code indicates a problem with the NTC on the steam wand and requires replacing the steam wand.
Q: What does Error 23 mean?
A: Error 23 indicates a failing coffee pump.
Q: What is Error 26 associated with?
A: Error 26 is associated with a steam boiler NTC over temp issue.
Q: How can I resolve Error 30?
A: Error 30 is related to the grinder motor timing out and may be resolved by cleaning and calibrating the grinder.
Q: What does Error 20 indicate?
A: Error 20 indicates a problem with the steam pump or water level probes.
Q: How can I resolve Error 21?
A: Error 21 is usually associated with a descale attempt and can be resolved by cleaning the probes and flushing the steam boiler.
Q: How do I enter the advanced menu on the Breville Oracle Touch coffee machine?
A: To enter the advanced menu, press and hold the “Program” button for 5 seconds until the menu appears.
Q: How do I troubleshoot Error codes ER 12, ER 15, and ER 16?
A: For ER 12, make sure the bean hopper is properly installed. For ER 15, check the water tank and ensure it is properly filled. For ER 16, clean the coffee chute and ensure it is not blocked.
